Shipping
All orders placed Monday-Friday before 2 PM (EST) will begin processing that day, excluding holidays, and should ship that day through UPS, pending availability and credit card verification. Call us Toll Free 1 (800) 972-7627 with any questions regarding shipping. All orders placed on Saturday or Sunday will be processed and shipped the following Monday (Holiday's excluded).
Coastal Boot LLC will contact you with a follow-up email if, for some reason, the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. Coastal Boot LLC use UPS for deliveries. Coastal Boot LLC will deliver online orders to APO/FPO addresses. We do not offer Saturday nor Sundays delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS.
Please be aware:We do not ship to P.O. Boxes.We do not ship through USPS.
Returns and Exchanges
If you need to return your item(s) email
support@coastalboot.com or call us at
1 (800) 972-7627 and we will send you a Return Merchandise Authorization (RMA # via email and instructions where to send the item(s). Buyers will be responsible for return shipping fees. However, if you believe your item is being returned due to an error on our part, you may be eligible for free 30-day returns (typographical and pricing errors are excluded). Proof of error must be provided.
Returns must be sent using UPS. We cannot accept packages sent in using USPS.
Any worn shoes that are returned for warranty determination are subject to the warranty issued by the original manufacturer and are subject to manufacturer's terms and conditions. Items returned for warranty must be returned within 90 days of the original purchase date accompanied by a store receipt. Based upon the determination of the original manufacturer, Coastal Boot will issue a credit, refund or exchange for items returned for warranty determination. Warrantied items do not carry any new manufacturer's warranty.
All returns must have an accompanying store receipt and an RMA # affixed to the outside of the box. All returns must have an accompanying store receipt and an RMA # affixed to the outside of the box. This label indicates the latest date possible for the item to be returned. Items shipped without the label or shipped past the allowed return date will be refused.
Request RMA
Toll Free: 1 (800) 972-7627
Florida Customers: (954) 782-3244
Support Email: support@coastalboot.com
1295 SW 4th Ave, Delray Beach, FL 33444
